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Please make your reservations for catered events at niagarau.catertrax.com. In order to serve you we ask that you make arrangements for buffet and formal service luncheons and dinners at least two weeks prior to the event. Coffee service, beverage set-ups and Drop Off event requests must be received no later than 72 hours prior to the function. Functions for over 25 guests must be scheduled at least 14 days in advance of the function date. This will allow us to provide you the best service possible.
As the host of your event, you are responsible for the equipment we have provided for the service of the event. Any missing equipment or equipment damaged by guests will be charged to your account, at replacement cost.
All personal and non-college sponsored events are billed by Metz Culinary Management. All such functions must be guaranteed with a payment of 75% of the estimated costs prior to the function. The balance will be due upon receipt of the invoice at the time of the event.
We ask that you give us a final attendance number at least 72 hours prior to your function so that we may make final arrangements. If no final guarantee is received, we will consider the number indicated on the original booking forms to be the correct and guaranteed number of guests. The guarantee is not subject to reduction after 72 hours. Final guarantees must be submitted directly to the Metz Catering Office at 716.286.8421 during standard business hours.
Cancellations must be made within a reasonable time, and no later than 72 hours prior to the function. A minimum of 50% service charge is assessed if cancellations are made after the cut-off period.
Drop off service is recommended for many small events. This service is provided to you a lower price with convenient options designed for the success of your small event. It does not include any attendants or linens. Your order will be dropped off with disposable containers and the necessary items needed for your event.
Self-service is recommended for informal affairs and business meetings for 50 or fewer guests where hot or cold lunch or dinner is requested. No attendants are provided. This service level includes tabletop linens only, and paper or disposable is recommended. Your buffet will be beautifully presented and ready to start at your convenience.
This service level is recommended for Receptions and Dinners serving more than 50 guests. This is a full service catered event all table linens are provided in colors and styles of your taste.
Full waited service is available for Formal Sit-Down Luncheons, Dinners and Cocktail Receptions. Table linens are included. Specialty Linens, China, and specialty equipment rentals are available for additional charges.
Additional linen charges may apply for specific linen requests. For large or specialty events equipment may need to be rented. We can provide this for you at an additional charge. Room set up fee may apply for events of 100ppl or more, please contact Metz Catering Office at 716.286.8421 for details.
